Roku, TCL face class action over software updates that allegedly 'brick' smart TVs

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Max Payout

TBD

Filing Deadline

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Proof Required?

A new class action lawsuit has been filed against Roku and TCL North America, alleging that software updates are causing smart TVs to become completely unusable or "bricked." The lawsuit claims these companies are responsible for selling televisions with defective software that renders the devices inoperable after updates. If you own a Roku TV or TCL smart TV that stopped working or became unusable after a software update, you may be entitled to compensation through this lawsuit. The legal action seeks damages for consumers who purchased these televisions expecting them to work properly throughout their expected lifespan.

Who Is Eligible?

You may be eligible to file a claim if you:

You purchased a Roku-branded smart TV or TCL smart TV
Your TV became unusable, unresponsive, or "bricked" after a software update
The TV malfunction occurred due to a software update from Roku or TCL
You experienced this issue within a reasonable timeframe after purchase

How Much Can You Get?

The lawsuit is still in early stages, so specific compensation amounts have not been determined yet. Potential damages could include refunds for the cost of the television, replacement devices, or repairs. The final settlement amount will depend on the outcome of the legal proceedings and the number of affected consumers who participate in the case.

How to File Your Claim

Filing your claim is quick and easy:

Document when your Roku or TCL TV stopped working after an update
Keep your proof of purchase, warranty information, and any repair records
Take photos or videos showing the TV's malfunction if possible
Monitor the lawsuit's progress for updates on claim filing deadlines
Download the Class Action Buddy app to stay informed about this case and easily file your claim when the time comes

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Frequently Asked Questions

What does it mean when a TV is bricked?

When a TV is 'bricked,' it means the device has become completely unusable and unresponsive, essentially turning it into a 'brick.' This typically happens when a software update corrupts the TV's operating system or firmware.

Which Roku and TCL TV models are affected by this lawsuit?

The lawsuit details are still developing, and specific affected models have not been publicly disclosed yet. The case appears to involve smart TVs from both Roku and TCL that experienced software update issues.

How do I know if my TV problems are related to this lawsuit?

If your Roku or TCL smart TV stopped working, became unresponsive, or developed serious functionality issues shortly after a software update, it may be related to this case. Keep documentation of when the problems started and any error messages you received.

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