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Settlement Administrator

A settlement administrator is a specialized third-party firm that handles the mechanics of a class action settlement: notifying class members, processing claim forms, and distributing payments.

What administrators do

  • Design and execute the class notice program (mail, email, digital ads).
  • Set up and run the settlement website where class members can review their status and file claims.
  • Receive and validate claim forms.
  • Calculate individual payout amounts under the settlement formula.
  • Issue payment via check, Venmo, PayPal, Zelle, or ACH depending on settlement terms.

Well-known administrators

Verita (formerly JND Legal Administration), Angeion, Epiq, Kroll Settlement Administration, KCC, Atticus, RG2, CPT Group, Kurtzman Carson, Analytics Consulting, and Gilardi & Co. These firms compete for admin contracts in class action settlements based on their notice-program capabilities, pricing, and reputation with the court.

A worked example, from a settlement we checked

Administrators are court-appointed firms, and the same handful appear repeatedly. Kroll Settlement Administration runs the Comcast data breach settlement among others; Simpluris runs the NYC TLC suspension settlement; JND Legal Administration, Epiq and Angeion turn up constantly elsewhere.

Two practical consequences. First, the administrator’s site is the authoritative source for a deadline, a payout and a claim form — not an aggregator, and not us. Second, it is the only body that can tell you the status of a claim you filed; the court cannot, and neither can we. If a settlement has approved and you are waiting on money, our tracker of which settlements are actually paying shows which stage each one has reached.

How to contact the administrator

Every settlement notice includes contact info — mailing address, phone, and email — specific to that settlement's administrator. Email tends to be fastest. Include your case name/number, your full name at time of filing, and current address.