Giantex Recalls Giantex and Costway Portable Steam Saunas Due to Burn Hazard
Recall date: 2026-05-28 · CPSC Recall No. 26506 · Source: U.S. CPSC
⚠ Safety recall: The sauna's steam diffuser can be positioned too close to a consumer's body, allowing hot steam to come in contact with user, posing a burn hazard.
What is being recalled
This recall involves Giantex and Costway branded portable steam saunas. The saunas were sold as part of a set that includes a folding chair, foot roller, felt mat and remote control. The portable saunas have a steam unit that connects to an enclosure via tubing. The enclosure has an opening for the user's head to remain outside the enclosure. The enclosures were sold in black, copper, beige, blue, green and pink. The name "Giantex" or "Costway" is imprinted on the front of the enclosure. The model numbers and/or SKU are printed on the item packaging. The model numbers and SKUs are: Model Number SKU BA7635US-BK GT7635US-BABK BA7635US-CF GT7635US-BACF BA7635US-GR GT7635US-GR-BA BA7635US-NY GT7635US-BANY BA7733US-BK GT7733US-BK-AB BA7733US-CF GT7733US-CF-AB BA7733US-GR GT7733US-GR-AB BA7733US-PI GT7733US-PI-AB BA7579US-BK GT7579US-BK-BA BA7579US-CF GT7579US-CF-BA BA7579US-GR GT7579US-GR-BA
Units: About 1,000
What you should do
Consumers should stop using the portable steam sauna immediately and contact Giantex for a full refund. Consumers will be asked to destroy the recalled portable steam sauna by cutting the cord to the steam unit after unplugging and submit a photograph of the destroyed product by email to support@giantex.com or online at https://www.giantex.com/pages/product-recall-notice.
Contact: Giantex toll-free at 844-242-1885 anytime, email at support@giantex.com, or online at https://www.giantex.com/pages/product-recall-notice, or https://www.giantex.com/ and click on "RECALL INFORMATION" at the top of the page for more information.
Where it was sold
The recalled portable steam saunas were sold online at Amazon and Walmart from January 2023 through December 2025 for between $68 and $100.
Reported incidents
Giantex has received nine reports of incidents involving the recalled saunas where consumers reported burns to their extremities, and one incident of a second-degree burn.
Full official details, model numbers, and photos are on the CPSC recall notice.
Recall vs. class action settlement — what's the difference?
A recall is a safety action: the company repairs, replaces, or refunds the product (see the steps above) to remove the danger. It's free, and you deal directly with the company or the CPSC — not with us.
A class action settlement is a separate legal process that pays consumers money for harm a product caused. Recalls and product defects sometimes lead to class actions later — but a settlement only exists once a lawsuit is filed and resolved.
Want to know if there's money to claim? Browse our directory of open class action settlements, or use Class Action Buddy free — it tracks new settlements and alerts you the moment one opens for a product you own, then auto-fills the claim form for you to review and submit.
Recall information on this page is sourced from the U.S. Consumer Product Safety Commission (CPSC) and is provided for general information. Class Action Buddy is not a law firm and is not affiliated with the CPSC or the recalling company. Always confirm current recall details and remedies on the official CPSC notice linked above.