Joolz Recalls Aer2 Car Seat Adapters for Strollers Due to Risk of Serious Injury from Fall Hazard
Recall date: 2026-06-18 · CPSC Recall No. 26568 · Source: U.S. CPSC
⚠ Safety recall: The recalled car seat adapters can fail to properly attach to the stroller, which may allow the car seat to fall, posing a risk of serious injury from a fall hazard.
What is being recalled
This recall involves the Aer2 Car Seat Adapters for Joolz Aer2 Strollers. The adapters are designed to transfer the car seat from a car to the stroller. The black adapters are sold in a set of two and are made of plastic. They are sold as accessories. Only the car seat adapters are involved in the recall; the stroller is not involved in the recall. A product identifier starting with NL311 can be found on the inside of the adapter.
Units: About 3,840 (In addition, about 148 were sold in Canada)
What you should do
Consumers should stop using the Joolz Aer2 Car Seat Adapters immediately, detach them from the stroller and go to http://joolzcarseatadapter.expertinquiry.com to register for a full refund. The firm will provide a video on how to remove the Joolz Aer2 Car Seat Adapters from the stroller. Consumers must return the recalled adapter sets using the prepaid shipping label to receive a refund. Full refunds will be reimbursed via an electronic payment method or a virtual prepaid gift card to use anywhere.
Contact: Joolz Customer Service Team toll-free at 888-943-4889 from 8 a.m. to 5 p.m. ET Monday through Friday or online at http://joolzcarseatadapter.expertinquiry.com or www.joolz.com and click "Product Recalls" at the bottom of the page for more information.
Where it was sold
Bloomingdale's, Nordstrom, and specialty stores nationwide, and online at www.joolz.com, www.bloomingdales.com, www.nordstrom.com, and www.amazon.com from June 2025 to May 2026 for about $50.
Reported incidents
The firm has received one report of the car seat adapters detaching from the strollers. No injuries have been reported.
Full official details, model numbers, and photos are on the CPSC recall notice.
Recall vs. class action settlement — what's the difference?
A recall is a safety action: the company repairs, replaces, or refunds the product (see the steps above) to remove the danger. It's free, and you deal directly with the company or the CPSC — not with us.
A class action settlement is a separate legal process that pays consumers money for harm a product caused. Recalls and product defects sometimes lead to class actions later — but a settlement only exists once a lawsuit is filed and resolved.
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Recall information on this page is sourced from the U.S. Consumer Product Safety Commission (CPSC) and is provided for general information. Class Action Buddy is not a law firm and is not affiliated with the CPSC or the recalling company. Always confirm current recall details and remedies on the official CPSC notice linked above.