Macy's Recalls Arch Studio Tea Kettles Due to Risk of Serious Injury from Burn Hazard
Recall date: 2026-04-16 · CPSC Recall No. 26412 · Source: U.S. CPSC
⚠ Safety recall: The tea kettles' handle can detach during use when heated, posing a risk of serious injury from burn hazard.
What is being recalled
This recall involves the Arch Studio-branded tea kettles. The stainless-steel kettles have a black handle and measure about 10.7 inches long, 7.59 inches wide and 8.62 inches high; and have a 1.9-quart capacity. The brand name and "HJ10525" are etched on the underside of the kettles.
Units: About 4,600
What you should do
Consumers should stop using the recalled tea kettles immediately and contact Macy's for a full refund in the form of a check for the purchase price. Consumers will be asked to complete a recall form at https://www.recallrtr.com/teakettle for a prepaid shipping label to return the product. No purchase receipt will be required.
Contact: Macy's toll-free at 888-256-1541 from 8:30 a.m. to 6 p.m. ET Monday through Friday, email at teakettle@realtimeresults.net or on-line at https://www.recallrtr.com/teakettle or macys.com and click on "Product Recalls" at the bottom of the page for more information.
Where it was sold
Macy's stores nationwide and online at macys.com from August 2025 through February 2026 for about $50.
Reported incidents
The firm has received three reports of the handle detaching. No injuries have been reported.
Full official details, model numbers, and photos are on the CPSC recall notice.
Recall vs. class action settlement — what's the difference?
A recall is a safety action: the company repairs, replaces, or refunds the product (see the steps above) to remove the danger. It's free, and you deal directly with the company or the CPSC — not with us.
A class action settlement is a separate legal process that pays consumers money for harm a product caused. Recalls and product defects sometimes lead to class actions later — but a settlement only exists once a lawsuit is filed and resolved.
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Recall information on this page is sourced from the U.S. Consumer Product Safety Commission (CPSC) and is provided for general information. Class Action Buddy is not a law firm and is not affiliated with the CPSC or the recalling company. Always confirm current recall details and remedies on the official CPSC notice linked above.