SUNS International Recalls Residential Elevator Interlock Switches Due to Fall and Crushing Hazard; Risk of Death or Serious Injury
Recall date: 2026-06-04 · CPSC Recall No. 26531 · Source: U.S. CPSC
⚠ Safety recall: The affected interlock switches can become stuck in a retracted position, allowing the exterior door to remain unlocked, posing a risk of death or serious injury if the elevator is called to another floor.
What is being recalled
This recall involves all SUNS International SS6291 Solenoid Interlock switches used in residential elevators produced from August 20, 2024, through November 6, 2025, with date codes 2431 through 2543. The SUNS SS6291 interlock switch measures approximately 10 inches by 2 inches and weighs about 2-pounds. "SUNS", the model number and date code are printed on a label on the side of the product.
Units: About 7,000
What you should do
Consumers should stop using their residential elevator containing the SUNS interlock switch immediately and contact SUNS or their elevator installer listed below for free professional installation of a replacement interlock switch.
Contact: SUNS International toll-free at 978-349-2329 from 10 a.m. to 6 p.m. ET Monday through Friday, by email at recall@suns-usa.com, or online at www.suns-usa.com and click on "Recall" at the top of the page for more information. Consumers may also contact their elevator installer/manufacturer: Elevator Installer/Manufacturer Email Address/Phone Number/Website Southeast Elevator (including Home Elevator Systems, Panhandle Elevator, Gulfside Elevator, Palm Beach Lifts, ZMA Lifts, REAL Elevator) sunsrecall@seelevator.com 844-460-5670 https://seelevator.com/suns-interlock-recall/ Scranton Home Elevators scrantonelevator@gmail.com 813-477-0358 The Home Elevator Co. sunsrecall@theheco.com 866-632-0342 EDCO Elevator edcoelevators@aol.com 251-990-7464 Inclinator Company of America info@inclinator.com 800-343-9007 https://inclinator.com/ American Access service@aaccessis.com 800-409-3349 https://aaccessis.com/ American Elevator Company LLC sales@theelevatorman.com 423-267-5438 Rise Above Elevator Kenny@RiseAboveElevator.com 772-240-5777 https://riseaboveelevator.com/
Where it was sold
SUNS International and authorized residential elevator dealers nationwide from September 2024 through November 2025 for about $200.
Reported incidents
SUNS has received one report of the interlock switch becoming stuck, which can allow the elevator door to remain unlocked. No injuries have been reported.
Full official details, model numbers, and photos are on the CPSC recall notice.
Recall vs. class action settlement — what's the difference?
A recall is a safety action: the company repairs, replaces, or refunds the product (see the steps above) to remove the danger. It's free, and you deal directly with the company or the CPSC — not with us.
A class action settlement is a separate legal process that pays consumers money for harm a product caused. Recalls and product defects sometimes lead to class actions later — but a settlement only exists once a lawsuit is filed and resolved.
Want to know if there's money to claim? Browse our directory of open class action settlements, or use Class Action Buddy free — it tracks new settlements and alerts you the moment one opens for a product you own, then auto-fills the claim form for you to review and submit.
Recall information on this page is sourced from the U.S. Consumer Product Safety Commission (CPSC) and is provided for general information. Class Action Buddy is not a law firm and is not affiliated with the CPSC or the recalling company. Always confirm current recall details and remedies on the official CPSC notice linked above.