$3.74M Duke University Health System privacy breach class action settlement
See Details
Proof Required?
Duke University Health System has agreed to a $3.74 million class action settlement to resolve claims that it exposed patients' private health information without their consent. The lawsuit alleged that Duke used tracking technologies — like pixels and other web analytics tools — on its patient portal and mobile app, which may have shared sensitive data with third parties like Meta (Facebook) and Google without patients knowing.
If you used the Duke MyChart patient portal or the MyDuke Health app to manage your healthcare, your private information may have been collected and shared. That means you could be entitled to a payment from this settlement — even if you didn't notice anything unusual or weren't directly notified of a breach.
This type of case has become increasingly common as healthcare providers face scrutiny for using advertising and analytics tracking tools on platforms where patients log in to view medical records, schedule appointments, and communicate with their doctors. Duke has not admitted any wrongdoing as part of this settlement.
Who Is Eligible?
You may be eligible to file a claim if you:
- You logged into the Duke MyChart patient portal at any point during the covered period
- You used the MyDuke Health mobile app to access your healthcare information
- You are a current or former patient of Duke University Health System
- Your personal or protected health information may have been shared with third parties through tracking tools on these platforms
- You are a U.S. resident who meets the above criteria (specific date ranges for eligibility are pending — check the official claim site for details)
How Much Can You Get?
The total settlement fund is $3.74 million, which will be divided among all eligible class members who file valid claims. The exact amount each person receives will depend on how many people submit claims — the more people who file, the smaller each individual payout may be. Individual payout amounts have not yet been publicly specified.
While specific per-person payment figures are still pending, settlements of this type have historically paid out anywhere from a small flat amount to a larger sum depending on the size of the claims pool. Filing a claim costs you nothing, so it's worth submitting one if you used Duke MyChart or the MyDuke Health app.
How to File Your Claim
Filing your claim is quick and easy:
- Confirm you qualify — If you used the Duke MyChart portal or the MyDuke Health app as a Duke University Health System patient, you're likely eligible.
- Gather any helpful information — This might include your Duke patient account details, the email address associated with your MyChart account, or any notification you received about the data incident.
- Visit the official settlement website — The claim form and full settlement details will be available there. Check back if the site isn't live yet, as deadlines will be announced.
- Complete and submit your claim form — Fill out all required fields accurately. Keep a copy of your submission confirmation for your records.
- Track your claim with Class Action Buddy — Download the Class Action Buddy app to get deadline reminders, track your claim status, and discover other settlements you may qualify for.
💡 Easier way: File with Class Action Buddy
Skip the paperwork. Our app auto-fills your claim form with your saved profile and submits it electronically in under 2 minutes.
Download for iPhone
Download for Android
Frequently Asked Questions
How do I file a claim for the $3.74M Duke University Health System privacy breach class action settlement?
You have two options: (1) Use the free Class Action Buddy mobile app — set up your profile once and the app auto-fills the PDF claim form, captures your signature, and submits the claim by mail on your behalf. (2) File directly with the settlement administrator using the official claim form linked on this page.
What is the Duke University Health System privacy breach settlement about?
The settlement resolves claims that Duke University Health System used tracking technologies (such as web pixels) on its MyChart patient portal and MyDuke Health app that may have shared patients' private health information with third parties like Facebook or Google without consent. Duke agreed to pay $3.74 million to settle the lawsuit, without admitting any wrongdoing.
Do I need proof to file a claim in the Duke MyChart privacy settlement?
Proof requirements haven't been officially confirmed yet. Since this is a privacy/data breach case, you may be asked to verify your identity as a Duke patient or provide the email address tied to your MyChart or MyDuke Health account. It's a good idea to have your patient account information handy when you file.
How much will I get from the Duke University Health System settlement?
The total settlement fund is $3.74 million. Individual payment amounts haven't been announced yet — your share will depend on how many eligible people submit claims. Once the claims period closes and the settlement is finalized, payments will be distributed to approved claimants.
Ready to File Your Claim?
We're adding new settlements regularly. Download the app to get notified when this one is available.
Download Class Action Buddy →
Get Notified About New Settlements
We find new class action settlements every week. Get alerts so you never miss free money.
No spam. Unsubscribe anytime. We respect your privacy.