Amazon has agreed to pay $2.5 billion to settle an FTC lawsuit alleging the company used deceptive enrollment practices to sign up consumers for Amazon Prime memberships without clear consent and made it difficult to cancel.
The case, Federal Trade Commission v. Amazon.com Inc., et al. (Case No. 2:23-cv-00932-JHC), was filed in the U.S. District Court for the Western District of Washington. If you were enrolled in Amazon Prime between June 23, 2019, and June 23, 2025, and used few Prime benefits or had trouble canceling, you may be eligible for up to $51.
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You may be eligible to file a claim if you:
Maximum per person: up to $51. Automatic payments are distributed within 90 days of the court order. Outstanding claims are available through the claims process.
Filing your claim is quick and easy:
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Skip the paperwork. Our app auto-fills your claim form with your saved profile and submits it electronically in under 2 minutes.
Download for iPhone Download for AndroidThe current deadline to file a claim is Jul 27, 2026. Note: claims sent by mail must be postmarked by this date, and Class Action Buddy ships claim forms with a 7-day mailing buffer to ensure on-time delivery.
The maximum payout per eligible claimant is up to $51. Actual payments may be lower depending on the total number of valid claims filed and the available settlement fund.
No — this is a no-proof-required settlement. You can file a claim based solely on your sworn declaration without receipts, photos, or product packaging.
You have two options: (1) Use the free Class Action Buddy mobile app — set up your profile once and the app auto-fills the PDF claim form, captures your signature, and submits the claim by mail on your behalf. (2) File directly with the settlement administrator using the official claim form linked on this page.
Individual payout amounts haven't been announced yet. The total settlement is $2.5 billion, and compensation will likely be based on how much you were charged for unwanted Prime memberships and the specific violations you experienced.
According to the FTC, Amazon violated the Restore Online Shoppers' Confidence Act by making it difficult for customers to cancel Prime memberships and potentially enrolling customers without proper consent or clear disclosure.
The claims process hasn't been announced yet. The FTC will provide details on how and when affected customers can file for compensation. Class Action Buddy will notify you when the process opens.
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