Splish Splash Ticket Fee Class Action Settlement
✓ Details reviewed against the official settlement website run by the court-appointed administrator Epiq (splishsplashticketfeesettlement.com), cross-checked against the federal docket · last verified August 10, 2026
Splish Splash, the Long Island waterpark, is settling a class action for $1,000,000 over processing fees added to online ticket sales. The case is Rodriguez v. Festival Fun Parks, LLC d/b/a Palace Entertainment, No. 2:24-cv-01245-NJC-ARL, in the U.S. District Court for the Eastern District of New York, brought by class representative Adreana Rodriguez.
The complaint alleges the park failed to disclose a processing fee on electronic tickets before the ticket was selected for purchase, which New York's Arts and Cultural Affairs Law § 25.07(4) requires. Festival Fun Parks denies breaking any law and settled to avoid the cost and uncertainty of continuing the case.
One thing to know before you start: you cannot file this one cold. The administrator's claim portal asks for the Unique ID and PIN printed on the email notice it sent to eligible ticket buyers. If that email never arrived or you deleted it, the administrator will look it up — call 1-855-533-5216. You will see this listed elsewhere as a no-proof claim. It is not, and turning up without the ID is the usual reason people give up on it. It is also worth checking the notice email is genuine before you type anything into a claim portal.
Looking for a settlement you can still file?
This one is closed, but our 60-second eligibility quiz finds the ones that are still open.
Who Was Eligible?
Who the settlement covered:
- You bought electronic tickets to Splish Splash from the park's own website, splishsplash.com, and were charged a processing fee.
- The purchase fell between 29 August 2022 and 5 March 2024, inclusive — the court-approved class period.
- The class is nationwide. It covers anyone in the United States who bought during that window; you do not have to be a New York resident, even though the statute behind the case is a New York one.
- You need the Unique ID and PIN from the settlement email notice to file online. Lost it? The administrator, Epiq, will re-issue it on 1-855-533-5216.
- Anyone who asked to be excluded by the 26 May 2026 opt-out deadline is out, and keeps the right to sue separately.
How Much Did It Pay?
There is no fixed payment and no advertised maximum. Each approved claimant receives a pro rata share of the settlement fund, calculated on the total processing fees that person actually paid. Someone who bought tickets three times gets more than someone who bought once. It is not an equal split of the fund.
The $1,000,000 is not all going to class members either. The settlement agreement pays notice and administration costs, class counsel's fees and costs, and a service award to the class representative out of that same fund. Class counsel's fee petition is capped at no more than one third of the fund, and the court can award less. If you want the general picture of how far a headline fund falls before it reaches a person, we cover that in what class actions actually pay.
How and when you get paid. You choose PayPal, Venmo, Zelle or a paper check on the claim form. Payments go out roughly 60 days after the court approves the settlement, and any paper check expires 180 days after it is issued — so cash it rather than leaving it on the counter.
The settlement is still described by the administrator as proposed. The fairness hearing was held on 25 June 2026, and payments follow only if the court grants final approval and any appeals are resolved.
Undisclosed booking and service fees are a live area of litigation right now: the Moodswings ticket service charge settlement covers the same complaint about a different seller, and the full list of open settlements is the place to check what is still accepting claims.
How this claim was filed
This settlement is closed, so the steps below are kept for reference only — they no longer lead anywhere you can file.
- Find the email notice. Search your inbox and spam folder for the Splish Splash Ticket Fee Settlement notice. It carries the Unique ID and PIN the claim form requires.
- No notice? Call the administrator. Epiq will issue your credentials on 1-855-533-5216 (toll-free). You cannot look them up yourself on the website.
- File on the official site. Go to splishsplashticketfeesettlement.com and sign in with the Unique ID and PIN. The online claim deadline is 11:59 p.m. EST on 10 August 2026.
- Pick how you want to be paid — PayPal, Venmo, Zelle or check — on the form itself.
- Keep the confirmation code. The administrator emails one after submission, and it is what you quote if anything needs chasing.
- By mail: the claim form had to be printed, signed, dated, supporting documents attached, and postmarked by 10 August 2026 and sent to Splish Splash Ticket Fee Settlement, c/o Epiq, P.O. Box 3013, Portland, OR 97208-3013. Class Action Buddy does not support this settlement in the app, so the official site above is the route.
Looking for something you can still claim?
This one has closed, but the open settlements list is kept current, and Class Action Buddy will tell you when a new one matches your profile.
Frequently Asked Questions
What is the deadline to file a claim for the Splish Splash Ticket Fee Class Action Settlement?
The deadline to file a claim was Aug 10, 2026, and it has passed. Claims are no longer accepted for this settlement.
Do I need proof of purchase for the Splish Splash settlement?
You do not have to dig up receipts, but you do need the Unique ID and PIN printed on the email notice the administrator sent you, because the online claim form will not open without them. If you mail a claim form instead, the claim form asks you to attach any supporting documentation. Treating this one as a no-proof, no-ID claim is the most common mistake made about it.
What if I never got the Splish Splash notice email?
Call the settlement administrator, Epiq, on 1-855-533-5216. It is toll-free and they will re-issue your Unique ID and PIN. There is no self-service lookup on the settlement website, so calling is the only route if the email is gone. Check your spam folder first.
How much is the Splish Splash settlement paying?
There is no flat amount. Each approved claim gets a pro rata share of the $1,000,000 fund based on the total processing fees that person paid, so people who bought more tickets receive more. Notice costs, administration, class counsel's fees of up to one third, and a service award to the class representative all come out of the same fund first.
What was the Splish Splash lawsuit about?
It alleged that Festival Fun Parks, which trades as Palace Entertainment, added a processing fee to electronic tickets on splishsplash.com without disclosing it before the ticket was selected for purchase. New York's Arts and Cultural Affairs Law section 25.07(4) requires that disclosure. The company denies wrongdoing and settled to end the case.
When will Splish Splash settlement payments be sent?
Roughly 60 days after the court grants final approval, and only once any appeals are resolved. The fairness hearing was held on 25 June 2026. You choose PayPal, Venmo, Zelle or a paper check on the claim form, and checks expire 180 days after they are issued.
Who was eligible for the Splish Splash ticket fee settlement?
Anyone in the United States who bought electronic tickets to Splish Splash on splishsplash.com between 29 August 2022 and 5 March 2024 and was charged a processing fee. The class is nationwide, so New York residency was not required, and the claim deadline was 10 August 2026.
This settlement has closed
The filing deadline for this one has passed, so no new claims are being accepted. Class Action Buddy tracks the settlements that are still open and tells you when a new one matches your profile.
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