Dovenmuehle Mortgage $9M Pay No Proof Required

Dovenmuehle Mortgage $9M Pay

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Max Payout
TBD
Filing Deadline
No
Proof Required?
If you had a mortgage serviced by Dovenmuehle Mortgage and were charged a fee to make your payment over the phone or through an automated IVR system, you may be entitled to money from a $9 million class action settlement — and the best part is you don't have to do anything to get it. The lawsuit alleged that Dovenmuehle improperly charged North Carolina borrowers fees when they made mortgage payments by phone or through an interactive voice response (IVR) system. These so-called "pay-to-pay" fees are at the center of the case, and the settlement aims to compensate borrowers who were charged them. This is an automatic settlement, meaning eligible class members will receive payments without needing to file a claim. If you're a North Carolina borrower who was charged these fees by Dovenmuehle, you could receive an estimated $425 per fee charged.
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Who Is Eligible?

You may be eligible to file a claim if you:

  • You are a North Carolina resident or were a North Carolina borrower at the time the fees were charged
  • Your mortgage was serviced by Dovenmuehle Mortgage
  • You were charged a fee to make a mortgage payment by phone or through an IVR (automated) system
  • Payments are made automatically — no claim form is required to receive your share

How Much Can You Get?

The total settlement fund is $9 million. According to available information, eligible borrowers can expect to receive approximately $425 per pay-to-pay fee they were charged. Since this is an automatic settlement, Dovenmuehle and the settlement administrator will use existing records to identify and pay eligible borrowers directly. No specific maximum payout cap per person has been publicly disclosed, so borrowers who were charged multiple fees may receive payments for each qualifying charge. Keep an eye on your mail for any notices from the settlement administrator regarding your payment.

How to File Your Claim

Filing your claim is quick and easy:

  • Confirm you are a North Carolina borrower whose mortgage was serviced by Dovenmuehle Mortgage
  • Check your records to see if you were ever charged a fee to make a payment by phone or IVR — though Dovenmuehle's records will be used, it's good to know your own history
  • No claim form is required — payments are issued automatically to eligible borrowers based on Dovenmuehle's records
  • Watch your mail for a check or payment notice from the settlement administrator
  • Download Class Action Buddy to track this settlement, get notified when payments are sent out, and discover other settlements you may qualify for

💡 Easier way: File with Class Action Buddy

Skip the paperwork. Our app auto-fills your claim form with your saved profile and submits it electronically in under 2 minutes.

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Frequently Asked Questions

Do I need proof of purchase for the Dovenmuehle Mortgage $9M Pay?

No proof of purchase is required — you can typically file based on a sworn statement, without receipts, photos, or product packaging. Note: some class action settlements still require a Claimant ID or PIN from a notice mailed to affected class members; if this settlement does, it will be shown on the official claim form.

How do I file a claim for the Dovenmuehle Mortgage $9M Pay?

You have two options: (1) Use the free Class Action Buddy mobile app — set up your profile once and the app auto-fills the PDF claim form, captures your signature, and submits the claim by mail on your behalf. (2) File directly with the settlement administrator using the official claim form linked on this page.

Do I need to file a claim for the Dovenmuehle Mortgage settlement?

No — this is an automatic settlement. Eligible North Carolina borrowers who were charged phone or IVR payment fees by Dovenmuehle will receive payments automatically based on the company's records. There is no claim form to submit.

How much will I get from the Dovenmuehle pay-to-pay fee settlement?

The estimated payout is approximately $425 per fee charged. The total settlement fund is $9 million, which will be distributed among eligible North Carolina borrowers who were charged phone or IVR mortgage payment fees by Dovenmuehle.

Who qualifies for the Dovenmuehle Mortgage pay-to-pay settlement?

North Carolina borrowers who had their mortgage serviced by Dovenmuehle Mortgage and were charged a fee to make payments by phone or through an automated IVR system are the primary class members. Payments are issued automatically, so no action is needed if you qualify.

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