No Proof Required
Dovenmuehle Mortgage $9M Pay
By the Class Action Buddy Editorial Team · Last reviewed July 24, 2026 · ✓ verified against ClassAction.org and ClaimDepot reporting plus Law360 coverage of Custer v. Dovenmuehle
Looking for a settlement you can still file?
This one is closed, but our 60-second eligibility quiz finds the ones that are still open.
Who Was Eligible?
Who the settlement covered:
- You had a residential mortgage loan serviced or subserviced by Dovenmuehle for a property in North Carolina.
- You paid a fee to make a mortgage payment by telephone or IVR between April 10, 2020 and January 13, 2026.
- This settlement is limited to North Carolina borrowers.
How Much Did It Pay?
Class members receive an estimated ~$425 for each pay-to-pay fee they paid during the class period, distributed automatically from the $9 million fund. Amounts may adjust based on the number of fees and class members. No claim form is required.
How this claim was filed
This settlement is closed, so the steps below are kept for reference only — they no longer lead anywhere you can file.
- There is nothing to file. Payments are issued automatically to eligible North Carolina borrowers using Dovenmuehle's records — no claim form and no proof needed.
- Make sure your address is current so your check reaches you. If you moved, contact the settlement administrator listed in your notice.
- Payments follow final approval; the approval hearing is set for November 5, 2026.
Looking for something you can still claim?
This one has closed, but the open settlements list is kept current, and Class Action Buddy will tell you when a new one matches your profile.
Frequently Asked Questions
What is the deadline to file a claim for the Dovenmuehle Mortgage $9M Pay?
The deadline to file a claim was Sep 23, 2026, and it has passed. Claims are no longer accepted for this settlement.
Did I need proof of purchase for the Dovenmuehle Mortgage $9M Pay?
No proof of purchase was required — claims could be made on a sworn statement, without receipts, photos, or product packaging.
Do I need to file a claim?
No. This is an automatic-payment settlement. Eligible North Carolina borrowers are paid from Dovenmuehle's own records without submitting a claim form.
How much will I receive?
An estimated $425 for each pay-to-pay phone or IVR fee you paid during the class period, drawn from the $9 million fund. The exact amount depends on the number of fees and class members.
Who qualifies?
North Carolina borrowers whose mortgage was serviced or subserviced by Dovenmuehle and who paid a fee to make a payment by phone or IVR between April 10, 2020 and January 13, 2026.
When will payments go out?
After the court grants final approval. The final approval hearing is scheduled for November 5, 2026, and payments follow once approval is final.
Primary source: the official settlement administrator’s website named in the court-approved class notice. We track this settlement from public settlement-notice sources; a single official administrator claim URL was not on file, so confirm the details on the official settlement website before you file.
Class Action Buddy is an independent directory and is not affiliated with, endorsed by, or sponsored by the settlement administrator or the court. This page is general information, not legal advice. See how we verify settlements.
This settlement has closed
The filing deadline for this one has passed, so no new claims are being accepted. Class Action Buddy tracks the settlements that are still open and tells you when a new one matches your profile.
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