No Proof Required
Dovenmuehle Mortgage $9M Pay
✓ Details reviewed against ClassAction.org and ClaimDepot reporting plus Law360 coverage of Custer v. Dovenmuehle · last verified July 24, 2026
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Who Is Eligible?
You may be eligible to file a claim if you:
- You had a residential mortgage loan serviced or subserviced by Dovenmuehle for a property in North Carolina.
- You paid a fee to make a mortgage payment by telephone or IVR between April 10, 2020 and January 13, 2026.
- This settlement is limited to North Carolina borrowers.
How Much Can You Get?
Class members receive an estimated ~$425 for each pay-to-pay fee they paid during the class period, distributed automatically from the $9 million fund. Amounts may adjust based on the number of fees and class members. No claim form is required.
How to File Your Claim
The administrator has not published a claim form for this settlement. The steps below are what filing will involve once one exists.
- There is nothing to file. Payments are issued automatically to eligible North Carolina borrowers using Dovenmuehle's records — no claim form and no proof needed.
- Make sure your address is current so your check reaches you. If you moved, contact the settlement administrator listed in your notice.
- Payments follow final approval; the approval hearing is set for November 5, 2026.
File this one with the administrator
Class Action Buddy does not file this settlement for you — use the official claim process above. What the app does do is watch the open settlements list and tell you when a new one matches your profile.
Frequently Asked Questions
What is the deadline to file a claim for the Dovenmuehle Mortgage $9M Pay?
The current deadline to file a claim is Sep 23, 2026. Claims sent by mail must be postmarked by this date, so allow about a week for delivery if you are not filing online.
Do I need proof of purchase for the Dovenmuehle Mortgage $9M Pay?
No proof of purchase is required — you can typically file based on a sworn statement, without receipts, photos, or product packaging. Note: some settlements still require a Claimant ID or PIN from a mailed notice; if this one does, it will be shown on the official claim form.
How do I file a claim for the Dovenmuehle Mortgage $9M Pay?
File directly with the settlement administrator, using the official claim form linked on this page. Class Action Buddy does not support this settlement in the app, so the administrator’s own claim process is the route. Check whether the form asks for an ID or PIN from the notice you were sent before you start.
Do I need to file a claim?
No. This is an automatic-payment settlement. Eligible North Carolina borrowers are paid from Dovenmuehle's own records without submitting a claim form.
How much will I receive?
An estimated $425 for each pay-to-pay phone or IVR fee you paid during the class period, drawn from the $9 million fund. The exact amount depends on the number of fees and class members.
Who qualifies?
North Carolina borrowers whose mortgage was serviced or subserviced by Dovenmuehle and who paid a fee to make a payment by phone or IVR between April 10, 2020 and January 13, 2026.
When will payments go out?
After the court grants final approval. The final approval hearing is scheduled for November 5, 2026, and payments follow once approval is final.
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