LiveHealth Online $2M Privacy Settlement (Polk v. Amwell) No Proof Required

LiveHealth Online $2M Privacy Settlement (Polk v. Amwell)

By the Class Action Buddy Editorial Team · Last reviewed September 20, 2026 · ✓ verified against https://livehealthonlinesettlement.com/ + /faq read 2026-09-19

$51-$102 estimated per claimant
Max Payout
Oct 30, 2026
Filing Deadline
No
Proof Required?
LiveHealth Online users who booked an appointment through the telehealth platform between October 2024 and August 2025 can claim an estimated $51 to $102 each — no receipts, just a claim form due October 30, 2026. The lawsuit, Polk v. American Well Corp., No. 25CV026746, in Sacramento County Superior Court, says Amwell disclosed customers' medical information and confidential communications to third parties without permission, violating the federal Wiretap Act and California privacy laws. Amwell denies breaking any law. The class is defined by the booking tool: anyone in the US who used it on livehealthonline.com or in the iOS or Android app during those ten months. The fund is $2,037,751.46 — an oddly precise number that also covers fees and administration — and every valid claim takes an equal pro rata share, which is why the estimate spans $51.14 to $102.29 and moves with claim volume. Everything closes October 30, 2026 — the claim, and both ways out of it. The final approval hearing is January 15, 2027.
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Who Is Eligible?

You may be eligible to file a claim if you:

  • You are in the United States and used the appointment booking tool on the LiveHealth Online website (livehealthonline.com) or in the LiveHealth Online iOS or Android app
  • Your use fell between October 2024 and August 2025
  • No receipts or records are required — notices were mailed August 31, 2026, and claims are filed online or by mail

How Much Can You Get?

A pro rata equal share of the $2,037,751.46 settlement fund, estimated at $51.14 to $102.29 per class member. The fund also pays notice and administration expenses, attorneys' fees and costs, and a service award, and the per-person amount depends on how many valid claims come in.

How to File Your Claim

File with the administrator:

  • Submit the Claim Form online at the official settlement site by October 30, 2026 — the only way to receive a payment
  • No documentation is needed; the class is defined by use of the booking tool during the class period
  • Exclusion requests and objections are due the same day, October 30, 2026; the final approval hearing is January 15, 2027

File this one with the administrator

Class Action Buddy does not file this settlement for you — use the official claim process above. What the app does do is watch the open settlements list and tell you when a new one matches your profile.

Frequently Asked Questions

What is the deadline to file a claim for the LiveHealth Online $2M Privacy Settlement (Polk v. Amwell)?

The current deadline to file a claim is Oct 30, 2026. Claims sent by mail must be postmarked by this date, so allow about a week for delivery if you are not filing online.

Do I need proof of purchase for the LiveHealth Online $2M Privacy Settlement (Polk v. Amwell)?

No proof of purchase is required — you can typically file based on a sworn statement, without receipts, photos, or product packaging. You also do not need a Claimant ID or PIN to file.

How do I file a claim for the LiveHealth Online $2M Privacy Settlement (Polk v. Amwell)?

File directly with the settlement administrator, using the official claim form linked on this page. Class Action Buddy does not support this settlement in the app, so the administrator’s own claim process is the route. Check whether the form asks for an ID or PIN from the notice you were sent before you start.

How much does the LiveHealth Online settlement pay?

An estimated $51.14 to $102.29 per class member — an equal pro rata share of the $2,037,751.46 fund after fees and administration, so the exact amount depends on how many valid claims are filed.

Who is in the Polk v. American Well settlement class?

Anyone in the United States who used the appointment booking tool on livehealthonline.com or in the LiveHealth Online iOS or Android app between October 2024 and August 2025. No proof is required to file.

What was American Well accused of?

Disclosing customers' medical information and confidential communications to third parties without permission, in violation of the federal Wiretap Act, the California Invasion of Privacy Act, and California's medical confidentiality law. Amwell denies violating any law, and the court has not decided the merits.

What is the deadline for the LiveHealth Online settlement?

October 30, 2026 — claims, exclusion requests, and objections all close that day. Notices went out August 31, 2026, and the final approval hearing in Sacramento is January 15, 2027.

Primary source: official settlement administrator — livehealthonlinesettlement.com. The settlement details on this page were checked against the administrator’s official website.

Class Action Buddy is an independent directory and is not affiliated with, endorsed by, or sponsored by the settlement administrator or the court. This page is general information, not legal advice. See how we verify settlements.

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