Thriveworks $1.9M Privacy Settlement — Claim by July 21
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Proof Required?
Thriveworks, an online mental health counseling platform, has agreed to pay $1.9 million to settle a class action lawsuit over alleged privacy violations. The lawsuit claims that Thriveworks shared sensitive patient portal data without proper authorization or consent, potentially exposing the personal and health-related information of its users.
If you used the Thriveworks patient portal between April 25, 2023 and September 5, 2025, you may be entitled to a cash payment of up to $10 from this settlement — no proof of harm required to file. While $10 may not sound like a lot, these settlements are an important way to hold companies accountable for how they handle your private health information.
The deadline to file a claim is July 21, 2026, so don't wait too long. Class Action Buddy can walk you through the process quickly and easily right from your phone.
Who Is Eligible?
You may be eligible to file a claim if you:
- You used the Thriveworks patient portal at any point between April 25, 2023 and September 5, 2025
- You are a resident of the United States
- Your personal or health-related information was potentially exposed through the Thriveworks platform during the covered period
- You have not previously opted out of this class action settlement
How Much Can You Get?
Eligible class members can receive up to $10 from the $1.9 million settlement fund. The exact amount you receive may vary depending on how many people submit valid claims — the more people who file, the smaller each individual share could be. That said, the fund is capped at $1.9 million total, and payouts will be distributed proportionally among all approved claimants.
While the per-person payout is modest, filing takes only a few minutes and requires no documentation of actual harm. If you used the Thriveworks portal during the covered period, it's worth submitting a claim before the July 21, 2026 deadline.
How to File Your Claim
Filing your claim is quick and easy:
- Confirm you used the Thriveworks patient portal between April 25, 2023 and September 5, 2025
- Gather any relevant account information, such as your Thriveworks email address or username, in case it's needed on the claim form
- Visit the official settlement website to locate and complete the claim form (details may be available at openclassactions.com)
- Submit your claim online before the July 21, 2026 deadline
- Download Class Action Buddy to track your claim status, get deadline reminders, and discover other settlements you may qualify for
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Frequently Asked Questions
How do I file a claim for the Thriveworks $1.9M Privacy Settlement — Claim by July 21?
You have two options: (1) Use the free Class Action Buddy mobile app — set up your profile once and the app auto-fills the PDF claim form, captures your signature, and submits the claim by mail on your behalf. (2) File directly with the settlement administrator using the official claim form linked on this page.
What is the Thriveworks privacy settlement about?
Thriveworks agreed to a $1.9 million settlement to resolve a class action lawsuit alleging it improperly shared or exposed private patient portal data. The lawsuit covers users of the platform between April 25, 2023 and September 5, 2025.
How much money can I get from the Thriveworks settlement?
Eligible claimants can receive up to $10. The final amount depends on how many people file valid claims, as the $1.9 million fund is divided among all approved participants.
Do I need proof to file a Thriveworks settlement claim?
It's not entirely clear yet whether documentation will be required, but many privacy settlements like this one only require you to confirm your account usage during the covered dates. Check the official claim form for specific requirements when you file.
What is the deadline to file a Thriveworks privacy settlement claim?
The claim deadline is July 21, 2026. Make sure to submit your claim before this date or you may lose your right to compensation.
Was my Thriveworks data breached?
The lawsuit alleges that Thriveworks shared sensitive patient portal information without proper consent. If you used their portal between April 25, 2023 and September 5, 2025, your data may have been affected — even if you didn't receive a notification.
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