Last Updated: January 2025
At Class Action Buddy, we respect your privacy and your right to control your personal data. You have the right to request deletion of your personal information in accordance with GDPR, CCPA, and other applicable privacy regulations, subject to certain exceptions outlined below.
When you use Class Action Buddy, we may store the following information:
Send an email to:
π§ support@classactionbuddy.com
Please include in your email:
If you still have access to the app:
| Timeline | Action |
|---|---|
| Within 48 hours | We acknowledge your request via email |
| Within 7 days | Your account is deactivated; we review your account for any legal holds or exceptions (see below) |
| Within 30 days | Eligible personal data is permanently deleted from active systems |
| Within 90 days | Data removed from backup systems (unless subject to legal retention) |
Under GDPR Article 17(3), CCPA, and other data protection laws, we are permitted and may be required to retain your data in the following circumstances:
We may retain data necessary to comply with legal obligations, including:
We may retain data when necessary for:
β οΈ Important Notice: Class action settlement claims are legal documents submitted under penalty of perjury. We are required to maintain records of all claim submissions for fraud prevention purposes and to comply with settlement administrator and court requirements.
We may retain data to:
If your account is subject to a legal hold due to:
Your data deletion request will be paused until the legal matter is resolved. We will notify you if your request is subject to a legal hold (unless prohibited by law from doing so).
βΉοΈ Settlement Claim Data: Because class action claims are legal documents, we retain records of all claim submissions for a minimum of 7 years after the settlement closes, or longer if required by law or ongoing legal proceedings. This is necessary to:
This retention is permitted under GDPR Article 17(3)(e) and similar provisions in other privacy laws.
| Data Type | Deletion Status |
|---|---|
| Account login credentials | β Deleted |
| Email preferences & marketing data | β Deleted |
| App usage analytics | β Deleted |
| Device identifiers | β Deleted |
| Payment method details | β Deleted |
| Claim submission records | βΈοΈ Retained (7+ years) - Legal requirement |
| Transaction/billing history | βΈοΈ Retained (7 years) - Tax compliance |
| Data subject to legal hold | βΈοΈ Retained until hold lifted |
Please note that deleting your account will:
Account deletion will NOT:
When you submit claims through our service, your information is shared with settlement administrators. We cannot delete data held by third parties. You may need to contact settlement administrators directly regarding data they hold.
To protect your privacy and prevent unauthorized deletion, we may need to verify your identity before processing a deletion request.
For questions about data deletion or privacy:
π§ Email: support@classactionbuddy.com
π§ Privacy Team: privacy@classactionbuddy.com
You can copy and use this template:
To: support@classactionbuddy.com
Subject: Data Deletion Request
Hello,
I am requesting the deletion of my personal data from Class Action Buddy in accordance with my privacy rights.
Account Email: [Your email address]
Full Name: [Your name as it appears in the account]
I understand that certain data may be retained as required by law, including claim submission records for legal compliance purposes.
Please confirm receipt of this request and notify me when eligible data has been deleted.
Thank you.
Class Action Buddy β’ Data Deletion Policy