Whirlpool, Maytag, KitchenAid and JennAir Refrigerator Wire Harness Settlement

Who Is Eligible?

You may be eligible to file a claim if you:

• The refrigerator. A Whirlpool-manufactured side-by-side refrigerator with an in-door ice maker, ice dispenser and water dispenser, made between 2018 and 2021 and sold under the Whirlpool, Maytag, KitchenAid or JennAir name.
• The serial number decides it, not the model number. Covered models include KRSC500ESS01, KRSF705HPS00-04, MSC21C6MFZ00-05, MSS25C4MG*00-06, WRS571CIHB00-04, WRS588FIH*00-04, WRSA88FIH*00-04 and JSC23C9EEM00, among others. Not every refrigerator carrying one of those model numbers is in the class, so check your serial number on the administrator’s site before you do anything else.
• How you came by it. You bought it new for residential use from Whirlpool or an authorized reseller in the United States or its territories, or it came with a home you bought or remodeled, or somebody who bought it new gave it to you as a gift.
• When it failed. The broken wires have to have hit between years two and seven after the In-Service Date — the date the refrigerator was bought or manufactured. Outside that window the settlement pays nothing.
• What counts as the fault. Wires running to the freezer door breaking, and taking out the ice maker, ice dispenser, water dispenser or control panel with them. The settlement calls that a Wire Harness Issue.
• Who is shut out. Whirlpool’s own officers, directors and employees and those of its parents, subsidiaries and affiliates; lawyers appearing in the case and their households; insurers of class members; subrogees; third-party sellers of extended warranties or service contracts on these refrigerators; and anyone who opted out by June 2, 2026.

How Much Can You Get?

There is no flat cash amount here, and anyone quoting you one has made it up. Every benefit is worked out from the age of the refrigerator when the wires went, counted from the In-Service Date, and in each band you get the higher figure only if you told Whirlpool about the fault before you paid somebody to deal with it.

If you already paid for a repair. Years two to four reimburse 75% of what you paid, or 65% if you never told Whirlpool first. Year five is 60% or 50%. Years six and seven are 45% or 35%.

If you gave up and bought a new refrigerator. You are paid a share of the original purchase price instead: 50% or 45% in years two to four, 40% or 35% in year five, 30% or 25% in years six and seven.

If it is broken right now and you have not fixed it. You choose. The repair option is a free replacement freezer door, with labor included in years two to four and parts only from year five on. The cash option is a share of the original purchase price — 50% in years two and three, 40% in years four and five, 30% in years six and seven.

If you cannot show when it broke, the settlement treats it as a year-seven failure, which is the lowest band. A dated repair invoice or service record is worth real money here.

One benefit per refrigerator, and a separate claim form for each one. Anything Whirlpool already paid or gave you for this fault comes off the top. Class counsel are asking the court for up to $2,810,000 in fees and costs, which Whirlpool pays separately — it does not come out of what class members receive.

How to File Your Claim

File with the administrator:

• Find the model and serial number first. They are on a label inside the refrigerator. Put the serial number into the checker at refrigeratorsettlement.com — the model number alone will not tell you whether you are in the class.
• Pull your paperwork together. You need the model and serial number, proof of how you acquired the refrigerator, proof the Wire Harness Issue happened, and receipts for anything you paid. A declaration is accepted in place of documents for some of it, but not for money you are claiming back.
• If Whirlpool wrote to you about this fault, say so. It searched its own records and sent tailored notices to people who had already contacted it. Those households do not have to prove the fault happened or that they reported it, though they still have to evidence their costs.
• File by November 2, 2026 for anything that broke before May 5, 2026, online at refrigeratorsettlement.com/submit-claim or by post to Refrigerator Settlement Claims Administrator, Costa v. Whirlpool Corp. Refrigerator Settlement, Attn: Class Action Administrator, 1650 Arch Street, Suite 2210, Philadelphia, PA 19103.
• If it breaks later, do not call a repair technician first. For a failure after May 5, 2026 you have 90 days from noticing it, and you have to contact Whirlpool on 1-844-667-2929 or at refset2026@whirlpool.com, or the administrator at info@RefrigeratorSettlement.com, before any repair or replacement. The failure still has to fall inside seven years of the In-Service Date.
• Questions go to the administrator, Angeion Group, on 1-877-335-4279. The case is Costa v. Whirlpool Corp., No. 1:24-cv-00188-MN, before Judge Maryellen Noreika in the United States District Court for the District of Delaware.

Frequently Asked Questions