Hyundai & Kia Multistate Immobilizer Theft Settlement

Who Is Eligible?

You may be eligible to file a claim if you:

• Eligible vehicles are 2011 to 2022 model year Hyundai and Kia cars that left the factory without an engine immobilizer and qualify for the free software upgrade. Twenty-two models are named.
• Hyundai: Accent 2018–2022, Elantra 2011–2022, Elantra GT 2013–2020, Genesis Coupe 2013–2014, Kona 2018–2022, Palisade 2020–2021, Santa Fe 2013–2022, Santa Fe Sport 2013–2018, Santa Fe XL 2019, Sonata 2011–2019, Tucson 2011–2022, Veloster 2012–2017, Venue 2019–2021.
• Kia: Forte 2014–2021, K5 2021–2022, Optima 2011–2020, Rio 2012–2021, Sedona 2011–2021, Seltos 2021–2022, Sorento 2011–2022, Soul 2020–2022, Sportage 2011–2022.
• Enter your VIN on the settlement site to confirm. If the car is eligible it sends you straight into the claim portal, which is a cleaner answer than any model list can give you.
• There is no state requirement. Eligibility turns on the vehicle and on the software upgrade, not on where you live.
• You must own or lease the vehicle, and you must have experienced either a theft that succeeded or one that was attempted and failed. Simply owning an affected car qualifies you for the free hardware and software, but not for a payment.
• One payment per vehicle, in effect. Take total loss or partial loss compensation and you are shut out of compensation for any later theft or attempted theft of that car.

How Much Can You Get?

Three tiers, each an absolute cap. You are reimbursed for what you actually lost, up to the ceiling, and the ceiling holds even where your losses ran well past it.

Total loss pays up to $4,500. The settlement defines total loss four ways, and only one of them requires the car to be wrecked. It counts if repairs would cost at least 70% of the car's Black Book value; if you sold or donated it for under 30% of that value; if your insurer wrote it off but the payout still left you short; or if three months have passed since the theft and the car has never turned up. That last route is worth knowing, because plenty of stolen cars are simply never seen again and owners assume there is nothing to claim.

Partial loss pays up to $2,250 and covers uncompensated damage from a theft that falls short of a total loss.

An attempted theft pays up to $375. What fits inside that: damage to the car, personal property stolen or damaged, insurance deductibles, higher premiums that followed the attempt, towing, and transport costs like a rental, taxi or rideshare while you were without the car.

Anything already paid to you comes off the top. Insurance settlements, goodwill payments from Hyundai or Kia, prior campaign reimbursements, payouts from the consumer class settlement — all of it has to be declared and all of it reduces what is left to claim.

Choose a prepaid Mastercard or a physical check. Both expire. The card's funds die after a year, the check after 120 days.

How to File Your Claim

File with the administrator:

• Check the software upgrade first, because nothing else matters without it. You need the date it was installed, or the date of the appointment you had booked when the theft happened. Both go on the claim form as required fields.
• Run your VIN through HKMultistateImmobilizerSettlement.com. An eligible VIN drops you straight into the claim portal. Hyundai and Kia have separate claim forms, so make sure you are on the right one.
• Gather four things. Proof you own or lease the car — a DMV document, registration, title, bank note or insurance policy showing the VIN. Proof of the theft or the attempt, meaning a police report or insurance records. Proof of what you lost: insurer notifications, repair receipts, a third-party estimate, bank or card statements. And proof of anything you were already paid, because prior insurance, goodwill or campaign payments must be documented.
• Third-party estimates have to stand up. The settlement wants documents from a verified business with an address, a working phone number and online reviews.
• If your car was never recovered, there is a sworn attestation on the form. You sign under penalty of perjury that it is still missing and attach the police report. Should the car turn up before payment, you have to tell the administrator.
• File online if you can. You get a confirmation email with your claim number, which posting a form does not give you. Email and post work too — HyundaiInfo@ or KiaInfo@HKMultistateImmobilizerSettlement.com, or PO Box 369, East Brunswick, NJ 08816. The helpline is 1-877-409-4173.
• A rejected claim is not final. You get written notice and 45 days to fix it. Approved claims pay within 90 days of the determination notice.
• Want the free software upgrade or the zinc sleeve instead? No claim form. Book an appointment at any authorized dealer. If no dealer can fit you in before 31 March 2027, call the manufacturer before that date and your eligibility carries on past it.

Frequently Asked Questions